To Modify or cancel your booking please enter your details below.
Please enter your one-time password, which is sent to your mobile if used for booking. If you have not received a message please contact our national call centre team on 1300 367 227.

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Australian Auto Club Member information

New Zealand AA Member information

Australian Auto Club Member information

Auto Club Member update

Thrifty Deposits

All Thrifty major airport and metro locations will now take a $200 deposit on passenger vehicles or $500 for commercial vechiles when paying by credit card.

Charges in selected and remote areas and certain metro locations can differ in which case please check with the location directly.

Visa and MasterCard Debit Cards

Please be advised that Visa & MasterCard Debit Cards can only be used at selected locations. If a Member wants to use a Visa or MasterCard Debit Card please contact the location to ensure they do accept this type of Card and the deposit required for doing so.

Modify/Cancel Bookings

If you need to amend or cancel your booking, please email or call 1300 367 227. 

Auto Club Member offers

Thrifty offers a wide range of vehicles at an affordable price from over 177 locations across Australia and over 30 locations across New Zealand. Thrifty values the relationship between the Australian Auto Clubs and aims to provide club members with exceptional service delivery and value for money. Member offers include:

  • 15% Member Discount off the Best Rate of the Day for all Auto Club Members
  • $5 per day off liability reduction options*
  • Free additional driver*

*All member benefits apply in New Zealand. ^Subject to availability.


Click here for Thrifty New Zealand Manual (PDF, 3MB).

Thrifty contact details

Booking and System issues:

Please call Thrifty Reservations on 1300 741 267. Press 1 for Australia and 2 for New Zealand

Customer Service issues:

Thrifty Customer Service Phone - 1300 367 227, Email -

Customer Relationship Manager:

Fiona Southee, Mobile - 0481 430 262, Email -

AMS Relationship Executive:

Pauline Woods, Mobile - 0401 560 604, Email -

AMS Relationship Executive:

Kate Jones, Mobile - 0439133108 , Email -

Marketing Campaign Manager:

Louise Looi, Phone - 8337 2700, Email –


Agent's Priority Line - For Australian and New Zealand bookings

1300 741 267 

Press 1 for Australian Bookings

Press 2 for New Zealand

Priority number ensures you obtain the fastest, most efficient service by our dedicated auto club pod of reservations representatives.

Please identify which club you represent when calling as well as your Branch vendor details.

This number is not to be given to Members.