Velocity Points Claims

If you are missing Velocity Points from an eligible transaction with Thrifty Australia or Thrifty New Zealand, please complete the form below and we will confirm receipt of your request within 5 business days.

We honour claims made within three months of your rental, provided you were a velocity member at the time of rental.

Please note, you must wait 30 days from when you returned your rental to claim for retroactive points. It can take time to appear on your activity statement.

Members can earn Points on rentals NOT associated with the following discounts:

  • At international wholesale rates; 
  • At corporate rates; or
  • At staff or industry rates.

Successful claims will be credited to your account by Velocity.