Velocity Points Claims

If you are missing Velocity Points from an eligible transaction with Thrifty Australia or Thrifty New Zealand, please complete the form below and we will confirm receipt of your request within 5 business days.

Please note, claims can only be submitted 30 days after the drop off date. Claims must be requested within three months of activity, provided you were a member at the time of activity. 

Members can earn Points on rentals NOT associated with the following discounts:

  • At international wholesale rates; 
  • At corporate rates; or
  • At staff or industry rates.

Successful claims will be credited to your account by Velocity.