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Please enter your one-time password, which is sent to your mobile if used for booking. If you have not received a message please contact our national call centre team on 1300 367 227.

Help and FAQs

Do you need help with your Thrifty booking? Or are you interested in customer feedback? Find quick links to our popular help topics below. 

And for some travel inspiration, be sure to have a read of the Thrifty blog! It's jam packed with road trip ideas to feed your travel bug, as well as handy hints for finding the right vehicle for your travel and moving needs. You'll also be able to find the latest Thrifty news and updates right in one handy spot in our blog.   


Can't find what you're looking for? Our friendly team is always happy to help!

Contact us online
 or simply give us a call. 

24/7 help is available on the following phone numbers:

Car rental reservations - 1300 367 227

Commercial vehicle reservations - 136 139


Our Customer Relations team is also available during business hours, Monday to Friday (8am to 5pm AEST).

Customer relations - 1300 284 752