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Thrifty Customer Feedback

True Thrifty stories from behind the wheel  

We love your feedback. Tell us how your Thrifty experience was!

October 2016

I can't think of any provement's that you required your counter staff were very polite and  Pleasant  when they went through all the paperwork quickly and Every thing went through without a hitch thank the staff for me for such a good response
     Nicolaus, VIC

I would like to say thank to the lady who served me name at Brookvale she was the best customer service repesentative that  ever meet . 
     Sam, NSW

Quick and easy booking process, and it was just as quick and easy to collect and drop off the vehicle. Thankyou
     Renee, NSW

The service was excellent and as your name suggests thrifty. I would no hesitate to book with thrifty again on our next holiday.
     Jonathon, VIC

Truck was in Excellent condition. Good tie down points tailgate lifter works great & clean & comfortable cab. Extremely great value my first choice. Keep up the great work. Thanks. 
     Patrick, NSW

Very satisfied with the service and the vehicle. Well Done !!
     Geoff, NSW

Just a great service from the staff of Thrifty. 
     Adrian, TAS

$200 deposit is taking very long to get back on account. I was happy with Thrifty and will use it again.
     Jan, QLD

1st time I have used Thrifty, and very impressed, better all round service, experience, and price than competitors. Well done, keep up the great work!
     Kevin, VIC

A Fantastic experience and an upgrade of  vehicle upon arrival. I will definitely be using Thrifty in Hobart again.
     Mark, VIC

A faultless hire. Appreciated a new car., 
     Paul, TAS

A great appreciation to the carpark pick up attendant. Very polite and helpful.
     Paul, QLD

A pleasant experience was had.
     Fred, NSW

A totally positive experience from start to finish!
     Julie, NSW

A very good experience and accommodating of my requests easily. Thanks
     Brad, QLD

A very good overall experience . Friendly professional staff . Thanks
     Newman, NSW

A very pleasant experience. Great staff - very friendly and ready to help.
     Stephanie, QLD

Absolutely awesome service all round.  You can't improve on excellence
     Charlene, QLD

Absolutely impeccable service!!
     Tania, WA

Absolutely nothing the girls at the counter were very friendly,very interested in why we were there, and even when we returned they were very friendly, very happy girls , and it would be nice if you could pass that on to them . it was very refreshing to have smiling faces.
     Mary, WA

All aspects of the rental expereience with Thrifty were great. I felt as a valued customer which was evident in the service and delivery of it which I received. As well the vechicle and the cost, I felt, were good value with the car being of excellent standard and a pleasure to drive making our trip a memorable one.
     Ken, TAS

All good. Doesn't get better than this. We've had two rentals with Thrifty this year. Both have been first rate.
     Peter, SA

All good. Car was not quite ready so had to wait a few minutes in the car park to collect. Staff very helpful and apologetic. Overall very happy with rental.
     John, TAS