Thrifty Customer Feedback
True Thrifty stories from behind the wheel
We love your feedback. Tell us how your Thrifty experience was!
Everything was smooth sailing! I was very happy with the service and car.
Best experience! We all want to buy the car hired :) will be using Thrifty again for sure
The system, process and confirming contact was excellent.
It was excellent. I left an iPad in the car and was flying out the next day. On attending the counter the following morning it had been located and was couriered from domestic to international terminal prior to my flight. I was most impressed. Thank you and well done to your staff.
Paul , NSW
Thrifty is our preferred rental company partly because of the AA deals from NZ but also because we have always been pleased with the service
Upon pick up of vehicle, I was served by Robert. He was pleasant and made the process easy. I hope your company is aware of what a credit he is to have as a face to your customers.
Great service, representative/customer service excellent- no issues.
Thrifty were above excellent. My extra 15% discount with RAA was a bonus. Thrifty were the best price for my vehicle, no fuss in booking, collecting, returning, refunding my deposit. We were truly impressed. Took the family to Melbourne for a 21st birthday
My experience with Thrifty was positive and I will be happy to recommend them to anyone.
Shane Taylor, WA
I am very pleased with all my Thrifty rentals and this recent one made it evident. Just keep the lines open as I am unable to speak to anyone from Melbourne Airport prior to my booking. All the best to the entire Thrifty team!
The booking process was easy and smooth, the staff at the office was good and the car was clean and comfortable.
Everything was perfect. And all the staff went out of their way to help and answer all my questions.
I was so pleased with the service we received that I couldn't recommend any improvement :)
I had a great experience and didn't want to return the car, it was great.